- Report: #1101333
Report - Rebuttal - Arbitrate
Complaint Review: Bio Geniste
Bio Geniste Bio Geniste of New York. This comment is about Bio Geniste of New York and their advertisement for a "trial" offer for their Anti Wrinkle Serum. They pull you in by having you initially only pay for the shipping and handling cost. The company trial policy only gives you 14 days before they charge you their full price even if you are not satisfied with their product. This serum had a gross/nasty smell when applied to the skin and the product irritated and dried out my skin. The company customer service will only refund 50 percent of the total cost for a product I will not use and was not satisfied with because I went 2 days past their trial period, what happened to satisfying your customers expectations. New York New York
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Plain and simple this is Bad business and I hope IRS is investigating all the credit card fraud this company has committed.
This report was posted on Ripoff Report on 11/21/2013 06:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bio-Geniste/New-York-New-York-10012/Bio-Geniste-Bio-Geniste-of-New-York-This-comment-is-about-Bio-Geniste-of-New-York-1101333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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