- Report: #1099622
Report - Rebuttal - Arbitrate
Complaint Review: Bixby Knoll Dental
Bixby Knoll Dental3903 Long Beach Blvd Long Beach, Select State/Province USA
Bixby Knoll Dental Dr. Moshrefi and Staff Are A RIPOFF Sell Dental Care Like Used Cars Unprofessional Uncaring and Incompetent Long Beach CA
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Bixby Knoll Dental is rude and unprofessional. Imagine calling a dentist to cancel a cleaning 2 days before your appointment and having the office assistant get mad and slam the phone on you. I guess I should've taken the hint because when I went into their office for a different appointment I had a few weeks later she had apparently canceled all my appointments. Then the office manager proceeds to tell you how much "crud" is on my teeth without ever actually being in the exam room but more in an effort to try and embarass me in front of the other patients sitting in the office. I missed work for this? Then a few days later I get a letter in the mail saying they had dropped me as a patient and wanted the balance in full. This is the worst customer service I've ever experienced anywhere, let alone a health care provider.
This report was posted on Ripoff Report on 11/15/2013 02:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bixby-Knoll-Dental/Long-Beach-Select-StateProvince-90807/Bixby-Knoll-Dental-Dr-Moshrefi-and-Staff-Are-A-RIPOFF-Sell-Dental-Care-Like-Used-Cars-Un-1099622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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