Complaint Review: Biz Network Solutions - Fruita Colorado
- Biz Network Solutions Fruita, Colorado USA
- Phone: 1-855-973-2116
- Web: www.biznetworksolutions.com
- Category: Small Business Services
Biz Network Solutions They charge me for a 5 year service plan and they are not providing the service. Fruita Colorado
*Consumer Comment: Biz Network Solutions rip off
This company claim to provide support for Quickbooks and additional software. They agreed to provide this service for 5 years at a fee of $3447.92. Biz Network Solutions didn't pay for a service that was part of the agreement and I had to pay for it again. I made serveral call and emails. They keep telling me I going to get a refund for the portion that I paid a second time. It's been months and I've talk to serveral peolpe, including manager Andy. Please do not use this company!
This report was posted on Ripoff Report on 09/20/2016 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/biz-network-solutions/fruita-colorado/biz-network-solutions-they-charge-me-for-a-5-year-service-plan-and-they-are-not-providing-1329157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Biz Network Solutions rip off
AUTHOR: Joan - (United States)
SUBMITTED: Wednesday, February 28, 2018
I PURCHASED THE SAME AGREEMENT FOR 8 YEARS FOR $8,000 IN 2014, WE CANNOT GET AHOLD OF THEM AND IN ORDER TO CONTINUE USING OUR QUICK BOOKS PROGRAM WE HAVE HAD TO PAY FOR THE UPDATES, WE CALL THEM AND CANNOT GET AHOLD OF ANYONE AS OF THIS DATE.
LAST YEAR WE HAD TO PAY FOR THE PAYROLL UPDATE IN ORDER TO DO OUR PAYROLL BECAUSE WE COULD NOT GET AHOLD OF THEM AND WE GOT WITH THEM DAYS LATER AND THEY SAID THEY WOULD REFUND OUR CREDIT CARD AND NEVER DID. WE HAVE SPENT HOURS ON THE PHONE TRYING TO RESOLVE THIS ISSUE.
THE BAD PART ABOUT IT WAS WHEN I HAD PROBLEMS WITH MY QUICK BOOKS PROGRAM BEING RUINED ON MY HARD DRIVE I CALL QUICK BOOKS DIRECT AND THEY ENDED UP TRANSFERRING ME TO THIS COMPANY TO MAKE THE NECESSARY REPAIRS AND RECOVER MY QUICK BOOKS AND THEN AFTER THEY GOT IT ALL RECOVERED AND WORKING THEY OFFERED THIS DEAL. I HAD NO IDEA IT WASNT DIRECTLY THRU QUICK BOOKS OR I WOULD HAVE NEVER DONE IT.
THIS COMPANY NEEDS TO BE PUT OUT OF BUSINESS AND A CLASS ACTION SUIT NEEDS TO BE FILED AGAINST THEM FOR ALL THE CONSUMERS THEY HAVE RIPPED OFF.
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