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Report: #1311618

Complaint Review: blast fitness/ abc financial - west allis Wisconsin

  • Submitted:
  • Updated:
  • Reported By: jess — Milwaukee Wisconsin USA
  • Author Confirmed What's this?
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  • blast fitness/ abc financial 901 s 60th street west allis, Wisconsin USA

blast fitness/ abc financial overcharging after cancelling west allis Wisconsin

*UPDATE Employee: ABC Financial

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I was a blast member for about 2 years. Earlier this year as I was doing my routine and came across a rude employee. I felt belittle as she mocked me with another employee as I worked out. That was it for me, seeing as the establishment isnt as professional as its compettitors. That day i try to cancelle my membership they gave me abc financial phone number and told me to go through them. I called them and explain the situation to a fellow who stated said his computers were running slow and assured me it was cancelled. it has now been an annual fee and 6 monthly payment later they are still taking money out and will do for next month because of thier 30 day cancel policy. I was never aware of this policy when i signed up or from the fellow at abc financial. I called today and they claim they have no record of my call and that i will have to write an email to confirm my cancelled membership and I will not recieve my refund. I am a hard working mother to 4 kids. my husband and I work hard for our money and this is ridiculous. 

This report was posted on Ripoff Report on 06/15/2016 05:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/blast-fitness-abc-financial/west-allis-wisconsin-53214/blast-fitness-abc-financial-overcharging-after-cancelling-west-allis-wisconsin-1311618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

ABC Financial

AUTHOR: stephanie@abc - (USA)

POSTED: Tuesday, June 21, 2016

Hello Jess,

 

We are sorry to hear that you have had a difficult time regarding your Blast Fitness account. Effective June 17, 2016, your account has been cancelled with nothing further due. All drafts from February 2016 until now have been refunded back to your Visa card on file. We believe this satisfies your request. If you have any further questions or concerns, please email us at membersupport@abcfinancial.com.

 

Thank you,

 

Stephanie Van

Customer Relationship Specialist

ABC Financial Services, Inc.

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