- Report: #1069198
Report - Rebuttal - Arbitrate
Complaint Review: blockbuster at home
blockbuster at home blockbuster at homedish network Never receive movies Internet
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We had Blockbuster at Home (DVDs in the mail) as part of our Dish Network subscription. We would often wait a week, sometimes 2 or 3 weeks to get a replacement movie. The first time we called to complain, we were told we had to have at least 10 movies in our queue to get a movie!
After that, we always kept 10-20 movies in queue. Finally, we waited more than a month to get our next movie. We called, and were told to add "10 more" movies, if we expected to have one sent.
This was included in a Dish Network package that included a few extra channels. Though we are pleased with Dish as a whole, Blockbuster at Home was awful. We cancelled, and switched to Netflix. We now get two or three movies a week.
We like Blu-Ray discs for the full 7.1 channel sound. Getting them thru Dish/Blockbuster is a scam.
This report was posted on Ripoff Report on 07/22/2013 05:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/blockbuster-at-home/internet/blockbuster-at-home-blockbuster-at-homedish-network-Never-receive-movies-Internet-1069198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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