• Report: #959952

Complaint Review: Blockbuster Express

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, October 25, 2012
  • Updated: Thu, October 25, 2012

  • Reported By: tg****232 — Pinetop Arizona United States of America
Blockbuster Express
20 E. White Mountain Blvd. Lakeside, Arizona United States of America

Blockbuster Express Messed up company Lakeside, Arizona

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Received 5 receipts, by e-mail, stating that I had purchased 5 DVD'd from the local kiosk. Called the company to get charges taken off my account was not successful. Here is their logic. On Sept. 21 I did rent 5 movies, on Sept. 22 I called them to report one of the movies was not playable and they issued me 2 free movie coupons.

Went to the kiosk and returned the movies, attempted to use free movie coupons and the kiosk would not accept the codes. This is not unusual as the machine was out of service more often then not. The machine did not register my returns, so now I have been charged for movies I do not have, including one that was not even viewable. The machine has since been removed from the store and replaced by Redbox.

The customer service rep. reports she can tell the DVD's have not been in circulation and my response is, of course not because the machine is out of service and probably somewhere being repaired. Why would I only keep the very last movies I rented before the kiosk was removed, seems they might look into the malfunctioning computerized machine.

Just won't ever have any dealings with them again.

This report was posted on Ripoff Report on 10/25/2012 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Blockbuster-Express/Lakeside-Arizona-/Blockbuster-Express-Messed-up-company-Lakeside-Arizona-959952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Blockbuster Express

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory