- Report: #1057037
Report - Rebuttal - Arbitrate
Complaint Review: blue bird american express
blue bird american expressPO Box 31900 Salt Lake City, Select State/Province USA
blue bird american express BLUE BIRD CARD RIP OFF - BLOCKS ACCOUNT AND ASKS FOR FAX PASSPORT, SS#, LICENCE ETC Salt Lake City Salt Lake City
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I wanted to try Bluebird account to save fees on senting regular money to my daughter as compared to Western Union wires. I had a American Express serve account and was told you can't have both - so I must close it. I did, and then opened Amex Bluebird. I have had my amex serve account for quite some time and used the same debit card to fund/tranfer money every week. I have NEVER had a problem doing this for 2 yrs - then as instructed by Amex - to open Bluebird I should use the exact same information as was on my other serve account. I did.....then the problems started rolling in - first they blocked my account for funding - requested i go find and pay to fax them a copy of my funding credit card along with a recent statement.... I DID THIS. Then two days later I am told - sorry we can't take this card anymore even though they do on their serve accounts - what a joke. Now the real problems begins.... They tell me the account is still blocked and I must now pay again to fax over a copy of my ID and Social security card etc... I bit my lip and did as they say - I faxed over a copy of my PASSPORT, a copy of my HOMELAND SECURITY ISSUED RESIDENT GREEN CARD, (I've lived here in the same place for over 20 yrs - I'm not a new comer) I also faxed my SS card and then......... get told my PASSPORT AND GOVERMENT ISSUED ID IS NOT ACCEPTABLE AS PROOF....
THIS IS A SECURED PRE-PAID CARD/ACCOUNT - DON'T BOTHER WITH THEM - I AM 50 YRS OLD AND I DON'T THINK THEY WILL BE SATISFIED UNLESS I FAX OVER A NOTARISTED LETTER OF RECOMMENDATION FROM MY GREAT, GREAT, GRANDMOTHER. (THINK ABOUT IT)
BTW - i HAVE A REGULAR CREDIT CARD ACCOUNT WITH AMERICAN EXPRESS AND A PROVEN GOOD RECORD BUT I DIDN'T HAVE TO PROVIDE ANY OF THIS CRAP WHEN I OPEN ED IT WHEN BACK THEN........... RIGHT NOW THEY HAVE A CERTIFIED COPY - FRONT AND BACK- OF MY MASTERCARD, MY MOST RECENT CREDIT CARD BILL, MY PASSPORT, MY FEDERAL GOVERMENT ID, MY SOCIAL SECURITY CARD AND ACCESS TO MY FINANCIAL ACCOUNTS DETAIL OF TWO OTHER AMERICAN EXPRESS ACCOUNTS - AND SOME INDIAN WHO IS NOT EVEN IN OUR FRIGGIN COUNTRY TELLS ME THAT IS NOT ENOUGH..... NEED I SAY MORE LADIES AND GENTLEMEN....
This report was posted on Ripoff Report on 06/06/2013 03:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/blue-bird-american-express/Salt-Lake-City-Select-StateProvince-84131/blue-bird-american-express-BLUE-BIRD-CARD-RIP-OFF-BLOCKS-ACCOUNT-AND-ASKS-FOR-FAX-PASS-1057037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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