- Report: #1119560
Report - Rebuttal - Arbitrate
Complaint Review: Blue Crystal Software
Blue Crystal SoftwareNazareth, Pennsylvania USA
Blue Crystal Software Kennel Connection Does not offer access to software which you have already purchased. Nazareth Pennsylvania
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If you buy a new computer and try to install your current version of the software on your new computer, it will not let you use it because they don't give you a disk of your current version. When you install the version you have, it says you have the wrong version and closes the program. If you call the company to get a download of your current PAID FOR version, they lie and say they don't have access to it because "it would bog down the system" and that the only thing they can do offer the latest version for $350 because it's on sale right now. Blue Crystal Software is the only software company that I've ever heard of that doesn't offer downloads of software that you have already paid for. Stay far away from this company!!!
This report was posted on Ripoff Report on 01/30/2014 10:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Blue-Crystal-Software/Nazareth-Pennsylvania-18064/Blue-Crystal-Software-Kennel-Connection-Does-not-offer-access-to-software-which-you-have-1119560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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