- Report: #1135951
Report - Rebuttal - Arbitrate
Complaint Review: Blue Green Vacations
Blue Green Vacations4960 Conference Way North Boca Raton, Florida USA
Blue Green Vacations (Getaways,Resorts) DeceivIng Vacation Package from Bass Pro-,LIED and STOLE my money Boca Raton Florida
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Blue Green Vacations/Resorts/Getaways
I was at my local Bass Pro Shop early last year (2013) a rep from Blue Green came up started chit chatting, I didnt think there would be any harm in it so I filled out the little index card.
Wasnt until January 2014, they started to call- about the vacations they had to offer. Yada Yada. Usually I made up a exuse and quickly hung up. Until one day in February this young guy called and sounds all nervous you could tell he was new- so I let him at least finish his speal. His supervisor had to take over because the kid was obviously about to loose me.
She was much better at masking her lies.... The deal was they have 12 locations to choose from- I could pay $299.00 and that would be for up to 3 guests at any of their participating hotels. I would also recieve a $100.00 VISA card. Upon arrival for 2 night vacation I would also need to take part in the 90-minute Timeshare presentation, no obligations just sit and listen. ok- not too bad. At the end of this presentation I would receive 2 free vouchers for a 4 day cruise (of course taxes, fees etc were not included) Something was telling me not to do it, but I didnt listen and did it anyways. I had her waive the VISA card and paid 199.00 for the 2 night vacation etc. She asked if I had a major credit card-yes. that was it.
This is the problem- on the back of the very cut and dry letter they do send you, it states that if you do not make $50,000 or more annually, than you will not be allowed to take part in the time share presentation=no cruise vouchers and you will also be charged full price of the room rates.
None of this however was ever explained to me whatsoever. Tried to cancel,ofcourse I am passed my 30 days by their policy. They transfer me to some super jerk David, who apparently listened to my calls and states that I agreed that I made 50,000 a year and they do not have to explain all of these little extra snags because I said I had a major credit card. I have 3 choices, to take my overly expensive trip, transfer it to someone who does qualify ($50,000 and up) or loose money completly.
Their customer service is beyond rude, and their "Technical guy" is one of those guys who likes to tell you how it is.
If anyone uses this company you are throwing your money away...
This report was posted on Ripoff Report on 04/03/2014 09:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Blue-Green-Vacations/Boca-Raton-Florida-33431/Blue-Green-Vacations-GetawaysResorts-DeceivIng-Vacation-Package-from-Bass-Pro-LIED-an-1135951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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