- Report: #862370
Report - Rebuttal - Arbitrate
Complaint Review: blue rhino
blue rhino470 westhanes mill road ste200 winston-salem, North Carolina United States of America
blue rhino stole my 20lb. cylinder and exchanged it for a non refillable 15lb cylinder. winston-salem, North Carolina
*UPDATE Employee: Blue Rhino Clarification
This is no longer the case. Now, when I exchange them, I get 15lbs of propane(25% less) and am not able to get them refilled elsewhere.
I bought and paid for (2) 20lb. tanks that I no longer own. I have been CHEATED. Nowhere did Lowes or Blue Rhino ever say that this would be the case.
They are pulling a fast one over their customers, DON'T fall for it.
This report was posted on Ripoff Report on 04/01/2012 07:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/blue-rhino/winston-salem-North-Carolina-27105/blue-rhino-stole-my-20lb-cylinder-and-exchanged-it-for-a-non-refillable-15lb-cylinder-w-862370. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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