Complaint Review: Bob Cook CEO of Medeco Rick Bowers RMO Hill Street Lock and Key Robin Varian Office MangerHill Street Lock and Key - oceanside California
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- Author Confirmed
- Bob Cook CEO of Medeco Rick Bowers RMO Hill Street Lock and Key Robin Varian Office MangerHill Street Lock and Key 109 South Coast Highway oceanside , California USA
- Phone: 800-941-7233
- Web:
- Category: Security Services
Bob Cook CEO of Medeco Rick Bowers RMO Hill Street Lock and Key Robin Varian Office MangerHill Street Lock and Key Hill Street Lock and Key Motto “A locksmith you can trust “Yaa right oceanside California
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Rude lack of customer service defiantly will not do business with this company again. Having purchased a Medeco high security lock from these so called professionals I called in to discuss the fact my lock had been tampered with to get advice. What does the Owner of the business do when I try to find solutions for the issue the guy rudely hangs up the phone. I called back thinking that it could have been an accidental loss of connectivity the guy wouldn’t come to the phone.
Now doing some research I find out from the BBB website that Hill Street Lock and Key no longer has an active contractor’s license as per State of California contractor website see link below https://www2.cslb.ca.gov/OnlineServices/MobileLicenseCheck/LicenseDetail.aspx?LicNum=803089 Issue Date01/15/2002Expire Date01/31/2004License StatusThis license is expired and not able to contract at this time.Classifications * C28 - LOCK AND SECURITY EQUIPMENT* C28 - Lock and Security Equipment Contractor * California Code of Regulations
Now it could be that they do not need contractor’s license to conduct business in the lock and key security industry or they may have another dba that does have a valid contractor’s license to do business. Not having a contractor license doesn’t mean that they aren’t a good business. I was going to purchase many different products from this company but have now changed my mind due to their rude nature.
This report was posted on Ripoff Report on 05/25/2014 09:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bob-cook-ceo-of-medeco-rick-bowers-rmo-hill-street-lock-and-key-robin-varian-office-mangerhill-street-lock-and-key/oceanside-california/bob-cook-ceo-of-medeco-rick-bowers-rmo-hill-street-lock-and-key-robin-varian-office-mange-1149634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Alternative Solution
AUTHOR: mark - (United States)
SUBMITTED: Friday, August 03, 2018
Hi,
I will not say anything bad about Hill Street Lock but as a competitor nearby, I have heard many, many complaints from their customers who no longer wish to do business with Hill Street. After reading this, I assume many customers will not be back.
Some of the complaints were the unusually high price of the Medeco Keys, If true, the price was over 3 times what we charge.
Many complaints indicated that the store was closed for days at a time and that the phone was not answered.
A few HOA presidents or management companies asked us to rekey their Medeco locks to our system so that they could be serviced properly and keys could be supplied in a timely manner.
This is really all that I know about this.
IF you need faster service or any service at all, please call A-1 Lock and Safe. We are in Carlsbad and I personally answer the phone 7/24.
We do Medeco, Assa, KeyMark, Primus, Everest Primus, Scorpion, Platinum and many other restricted Keys.
We do car remotes and Access Control Fobs and Cards.
We specialize in Property Management situations, Sheriff Evictions, Car and Home Lockouts, Hardware installations, 1000's of hard to find keys and freeway close.
Mark Lyons
A1 Lock and Safe
6020-B Paseo del Norte
Carlsbad, Ca. 92011
Palomar Airport Road at I-5
760-431-5397
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