- Report: #1167587
Report - Rebuttal - Arbitrate
Complaint Review: Bobs Discount Furniture
Bobs Discount Furniture2500 central park ave yonkers, New York USA
Bobs Discount Furniture Ripped off with goof proof yonkers New York
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A slick salesman talked me into purchasing the so called goof proof insurance which is supposed to protect my furniture for 5 years. Less than 2 years after purchase, the thing is falling apart at the seams. Every time we called to repair a rip in the leather we'd get a "sorry that's not covered" or "sorry that's excessive damage and not covered". 5 calls for several accidental tears/rips and nothing seems to be covered. They swindled me out of about 600 bucks (on top of a few grand on furniture that started falling apart a little over a year).
If you are considering buying furniture from them don't bother with goof proof. Trust me, you will be better off burning that cash because it is close to impossible to find yourself in a position to get any use out of it. BTW don't bother going to bobs with your goof proof concerns because they will not help. Their responsibility for goof proof ends as soon as they swindle you out of the cash for it. 2 hours trying to get this resolved at the store ended with the manager just dialing the 800 number and handing the phone over to me when they answered. That's all they claim they can do. Buyer beware.
This report was posted on Ripoff Report on 08/05/2014 01:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bobs-Discount-Furniture/yonkers-New-York-10710/Bobs-Discount-Furniture-Ripped-off-with-goof-proof-yonkers-New-York-1167587. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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