Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1333493

Complaint Review: Bobs Outlet - Internet

  • Submitted:
  • Updated:
  • Reported By: Christy — North Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Bobs Outlet Internet USA

Bobs Outlet, ALCCO returns, and Revolve Outlet is listed on credit card charge. Counterfeit North Face Jacket. Owner said "F*** You!" to me over the phone. New york, New York  Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I was sent a counterfiet North Face Jacket made in China. The website said they were authorized sellers of North Face. 

First problem I had was ordering the wrong size, so I was trying to contact the Bob's Outlet to change the size before it shipped. Then, the accounts were messed up and my order was not showing up. I called and left messages with no response for 7 days. At this point, I am saying I want to cancel the order, because things are so dysfunctional.

I get an email saying its already shipped but I can exchange it. Then, I also get a call from NY. I call the number back saying I just recieved a call from this number and asked what company this is, but the guy on the phone dodges the question and asks me for my name. I again ask again what company is this. He raises his voice, "What's your name!". I tell him don't call me anymore. To which he responds "F*** you"!

I call the number back, this time he answers with "Bob's Outlet." I told him I'd write him a nasty yelp review. Turns out he is not on Yelp. 

The jacket arrives. It is counterfiet and made in China. The labels, tags, material, size are wrong. I write him back with this information and threatening to sue. Bob's Outlet responds that I need to return the item for inspection and gives the shipping address RETURNS AT ALCCO 2920 AVE R, BROOKLYN NY11229. He also saids to provide the RMA # and I will get my full refund in 14-business days. 

I have not sent it back yet because this sounds like the company formally known as 5 Avenue Fashion. 5 Avenue Fashion ripoff reports say that people send the iteam back and never get the refund credited. 

I am not required to return the iteams, since they are counterfiet.  I am legally entitled to a legitimate version or a full refund. It doesn’t matter what the seller’s return policy is since the seller, engaged in fraud. I can proceed under my state’s unfair-trade-practice law, and the seller will be responsible to my attorney’s fees and triple damages.

This report was posted on Ripoff Report on 10/17/2016 12:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bobs-outlet/internet/bobs-outlet-alcco-returns-and-revolve-outlet-is-listed-on-credit-card-charge-counterfe-1333493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now