Boca Car Wash Car Wash refuses to remove simple road dirt from vehicle. boca raton Florida

 Attitude will get you a long way in life and on this site. Matte finishes do require more specific cleaning methods than traditional clear coat paints. But just like the owner of many other exotic cars you have a huge chip on your shoulder and won't listen. Had they taken a rag and wiped the dirt as you requested you would have complained about the damage it caused to this fragile finish. Dump your attitude and be willing to learn more about the proper way to do things.

The attitude of your comment is indicative of your poor attitude about a very simple solution, and what is expected at any car wash. Grab a towel and wipe off the grime as you did yourself with your bad attitude. I didn't take it out on an employee, it was you, the owner/manager of the car wash. Certianly I can afford the detailing of my vehicle; however, I paid for a car wash, again, you would expect some simple road dirt to be washed and toweled off of the vehicle. Fact of the matter is, if you actually provided me with some proper customer service, and not an ignorant and upset attitude, perhaps I would have happily returned to do a detailing at your business, instead, you have this rip-off report to deal with. Congratulations.

Hi John, I'm sorry you werent happy with the wash you received. 

Mercedes recommends treating matte finishes differently than shiny finishes. They say to wash your vehicle  once a week and to take special care when you wash it. It is clear that you have not washed your car in at least a month.

Compared to glossy paint finishes, the surfaces of matte cars need to be washed more often and more gently. The most important step is to avoid creating scratches or swirl marks while washing. That means buying high-quality microfiber towels and soft wash mitts, and washing them thoroughly after each car wash.

Scrubbing tar and built up grime with a towel is not the correct way to wash your paint finish. We offer a hand wash starting at $24.95 and this would definitely put you in the right direction to clean your car right. If you cannot afford the time or cost of maintaining this exotic paint finish please don't take it out on your local car wash worker.