- Report: #1104885
Report - Rebuttal - Arbitrate
Complaint Review: BOND AUTO
BOND AUTO5755 34TH ST ST PETERSBURG, Florida USA
BOND AUTO BONDS AUTO SLAMS DISABLED VETERANS ST PETERSBURG Florida
*Author of original report: BOND AUTO IS NOT FOR VETS
*Consumer Comment: Question
*General Comment: AS is
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I am a disabled veteran who recently purchased a car at the St. Petersburg FL Bond Auto which is a "buy here pay here as is" dealership. After one day of driving the vehicle I noticed what appeared to be a problem with the brakes and notified Bond Auto who asked me to bring the vehicle back to have it looked at. Upon arrival at the dealership, the owner went for a ride with me to determine the problem and without a word ended the drive threw the keys at me and walked off. Having already informed the sales department of my concern for safety.....having been in a previous accident which resulted in severe injuries.......
I attempted to ask the owner what the problem, if any, there was with the brakes. In front of other customers the owner screamed and asked me if I understood what "AS IS" means. I told him if that was his position then why did your dealership ask me to bring the vehicle in........I would have never been subjected to treatment, I got no response. I then attempted to get the auto mechanic to look at the vehicle, which he was willing to do, but the Owner ordered him not to assist a disabled Veteran.
Subsequently, to add further insult to the situation, the owner expedited the processing of my tags to invalidate my temporary tags within 8 days of purchase thus creating an increased first payment knowing that I had explained in detail that I was a disabled Veteran who did not have an enourmous amount of upfront monies. This has also created an inability for me to have the necessary repairs needed to insure the safefy of myself and my family.
I feel the total lack of professionalism and the manipulation of the process to create a burden for a disabled veteran is deplorable. I have since strongly urged all Veterans to avoid Bond Auto in St Petersburg because of how they treat disabled Veterans. I will continue to advise Veterans by the various forums available, that Bond Auto is not the place for Veterans and their families to purchase vehicles.
This report was posted on Ripoff Report on 12/06/2013 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/BOND-AUTO/ST-PETERSBURG-Florida-33714/BOND-AUTO-BONDS-AUTO-SLAMS-DISABLED-VETERANS-ST-PETERSBURG-Florida-1104885. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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