- Report: #958974
Report - Rebuttal - Arbitrate
Complaint Review: booklocker.com
booklocker.com134355 McCall Rd #394 Port Charlotte, Florida United States of America
booklocker.com publishing.booklocker.com Booklocker, a Self-Publish company , did a Rippoff of $1274.00 from this author Port Charlotte, Florida
*Consumer Comment: A most ethical vendor.
*REBUTTAL Owner of company: Ann DeBois has thus far failed to provide us with proof that she has permission to use the images she took from the Internet to include in her book.
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My book is an agriculture/food history book with with over 45 inside full color pictures from many different sources, 23 recipes from various sources, story info and quotes.
During the second step of the process Angela picked out several of the pictures and demanded that I supply her with written releases for there use. I reminded her that the contract covered this issue and that it did not require I supply her with written permission. She went crazy, calling me a liar, thief and a jerk. At the same time that she is being verbally abusive she saying if I do as she says I can continue!. That would mean she would then be in charge of having my book printed and marketed. No one in their right mind would want to continue to work with her.
First she canceled, saying I was a thief etc . I agreed to the cancelation. She wanted to sell me what had already been done. Stating I could use it with another publisher. A total lie. I told her I bought a package and she did not deliver. I should get a complete refund.
Summery: At some point Angela realized she had taken on a book that was over her head. She has no experience in my kind of book. She has published one inside color book, a childrens book. When she realized she would be loosing money , rather than admit she had made a mistake she went on the attack. Becomimg the champion of authors rights.
I just want my money back.
This report was posted on Ripoff Report on 10/23/2012 03:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/booklockercom/Port-Charlotte-Florida-33981/booklockercom-publishingbooklockercom-Booklocker-a-Self-Publish-company-did-a-Rippof-958974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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