ED Magedson – Founder
Booksmart5405 Hylan Blvd. Staten Island, New York USA
Booksmart Poor tutoring Staten Island New York
My daughters, who attended a private school were in danger of failing summer school for algebra. I went to this tutoring service(Booksmart)in Staten Island and explained that my daughters were given a final take home exam and that they needed a high test score in order to remain in the school. I asked if they could work on this test with my daughters, at the tutoring school, to assure they did well.
My daughters received a 70% which was not enough to keep them in their school. I went to the tutor and asked how they got a 70% when the teacher did the test with them? They told me that the teacher at the summer school's answer were wrong. I went to the teacher at the summer school and he told me he got the answers directly from a past regents exam and that the aswers were correct and the tutor's answers were wrong.
I asked for my money back, which I paid them in cash as they requested, $340.00 for this service. They refused saying it was not their responsibility that my daughters did not do well. My daughters told me that the tutor and the owner of this business looked over this test before they gave it back to my daughters to submit to their summer school teacher and said it was ok. If these people are tutoring children and got a 70% on a test they should go back to school themselves. They took my money, told me they could help my daughters, but instead provided very poor tutoring. As a result of my daughters receiving a 70% on their exam, they had to leave their school. Also, the owner is very arrogant and doesn't seem to care if you are not happy with his services and don't recommend him to anyone.
This report was posted on Ripoff Report on 11/03/2013 09:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Booksmart/Staten-Island-New-York-10312/Booksmart-Poor-tutoring-Staten-Island-New-York-1096620. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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