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Report: #1332189

Complaint Review: BookVIP.com - North Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Greg S., Harrassed Citizen — San Antonio Texas USA
  • Author Confirmed What's this?
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  • BookVIP.com 12345 W Dixie Hwy North Miami, Florida USA

BookVIP.com Resort Vacations International Travel Fraud Warning – If BookVIP (a.k.a. Resort Vacations International Travel) Disqualifies You, They Will Keep Your Money! North Miami Florida

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We received an offer from BookVIP.com for a 5 day/5 night stay at the Omni Cancun Resort.  They gave us approximately 6 questions to validate whether or not we were qualified to go; we discovered during this time we would have to attend a 90 minute time-share presentation and we agreed.  One week later, we received another validating phone call.  Approximately 6 weeks later, we received a second validating phone call.  Today, we received a third validating phone call and were told we were disqualified.  When we asked how we could qualify, we were told that we would have to fax in our federal tax return from last year.  We consider this absolutely absurd.  Since we were disqualified, we asked for a refund and were told that there are no refunds, that they were going to keep our $635.68.  We believe that this company BookVip.com is completely fraudulent.  Fortunately, our credit card company is willing to fight this with them and we have initiated a credit card charge back.

 

DO NOT BOOK WITH THESE PEOPLE!!  They are totally dishonest.  There are so many complaints similar to ours listed on the internet.

This report was posted on Ripoff Report on 10/08/2016 07:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bookvipcom/north-miami-florida-33161-5428/bookvipcom-resort-vacations-international-travel-fraud-warning-if-bookvip-aka-re-1332189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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