Report: #793976

Complaint Review: boostmobile

Submitted: Mon, October 31, 2011
Updated: Mon, October 31, 2011

Reported By: vernon hemingway — los angeles California United States of America

boostmobile

Internet United States of America

Phone: callreboost
Web: www.boostmobile.com
Category: Credit & Debt Services

boostmobile unable to make monthly payment from Oct 2, 2011-Oct 3,2011. several attempts via phone, even went to local store to no avail. Internet

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boost mobile cell phone services is my sole source of communication for business, personal emergency notifications and internet. between oct.02, 2011 and oct 03, 2011 sometime after 3:30pm I was unable to call in and pay my phone bill for the month of october. the reason was and still is unknown to me. i had very important business to take care of on the morning of oct 03, 2011 and i could not perform it costing me a $2000. grant. that would have helped me get out ot debt. now i'm further in debt as well as 1 day late on my boost mobile account simply because i was only able to get through to a boost recording on 4 different numbers all using the same pre-recorded message and then was hung up on 33 times. I made 3 attempts from a pay phone and even carried my sick self to the nearest boost phone mart and they couldn't get through. i spent the whole weekend sick in bed from high blood pressure. then sveral more days until my ddoctor called an ambulance for me so that i could spend the next sven days in the hospital. I'm told that it's only by the grace of God that I did suffer a stroke with b/p #'s that averaged between 170 - 207. All because i couldn't pay my phone bill. They have no human contact person to handle emergency calls. that's totally insane I don't have a computer so i'm making this complaint by using the public library. My next payment is due in 3 days yet I still haven't been able to communicate with a representative from boost. Iwill eventually find a lawyer but for now I've been advised to stay as calm as possible for my health.

This report was posted on Ripoff Report on 10/31/2011 04:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/boostmobile/internet/boostmobile-unable-to-make-monthly-payment-from-Oct-2-2011-Oct-32011-several-attempts-793976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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