- Report: #1048780
Report - Rebuttal - Arbitrate
Complaint Review: Boss Resurfacing & Outdoor Living
Boss Resurfacing & Outdoor Living321 E. Northwest Hwy. Grapevine, Texas USA
Boss Resurfacing & Outdoor Living Would not fulfill lifetime warranty on faulty product Grapevine Texas
*Author of original report: Follow up number 1:
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I had an epoxy floor system applied on my back patio two years ago. The company insures a lifetime warranty on their product. After 8 moths, the epoxy started coming up in multiple places. After informing the company, they "patched" the damage, which held up for about 2 weeks.
I've tried contacting the company multiple times, and every time they've given me the run-around. I finally decided to go to their place of business and confront them in person. They are refusing to honor their lifetime warranty, and instead, offered to fix it for a fee (about half of what it cost originally, and they only want to remove the part that's coming up and redo that section).
I contacted another company to give me an estimate on the damage, and he told me that they should be honoring their warranty.
This report was posted on Ripoff Report on 05/06/2013 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Boss-Resurfacing-Outdoor-Living/Grapevine-Texas-76051/Boss-Resurfacing-Outdoor-Living-Would-not-fulfill-lifetime-warranty-on-faulty-product-1048780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.