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Report: #1324141

Complaint Review: Boss Ultra Carpet Cleaning - Nationwide

  • Submitted:
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  • Reported By: Linda — Shingletown California USA
  • Author Confirmed What's this?
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  • Boss Ultra Carpet Cleaning Nationwide USA

Boss Ultra Carpet Cleaning Did NOT show up to clean carpets after their rescheduling 3 times! Charged my card - won't refund $. Phoenix Arizona

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I contacted this company on June 17th and scheduled a cleaning for my area rugs. They IMMECIATELY charged my credit card. The first date set for the service was 7/14. NO SHOW. Supposedle, the tech ad truck problems. Second date set for the service was 7/20. NO SHOW. Supposedly the tech had problems with the equipment. Third date set for the service was 7/25. Once again, NO SHOW. I called and cancelled the service. I asked for a credit to be issued back to my credit card and they said they would run the request up to accounting immediately. I have since called at LEAST 6 times but still NO CREDIT has been issued. I called AGAIN today and was told the "owner" would be calling me, but I heard that each time I called to request my refund. 

 

I am beside myself. Being a senior citizen and on a fixed income, the $279.00 this company owes me is a LOT of money. I strongly advise anyone considering using this company, turn around and RUN away!!!

 

Sincerely,

 

Linda

Shingletown, CA

 

This report was posted on Ripoff Report on 08/23/2016 12:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/boss-ultra-carpet-cleaning/nationwide/boss-ultra-carpet-cleaning-did-not-show-up-to-clean-carpets-after-their-rescheduling-3-ti-1324141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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