- Report: #500492
Report - Rebuttal - Arbitrate
Complaint Review: boston beer company INC
boston beer company INC30 germana st. Boston, Massachusetts United States of America
boston beer company INC Samuel Adams beer I purchased a six pack of samuel adams octoberfest beer and it was sour. Boston, Massachusetts
I purchased a six pack of Samuel Adams Octoberfest Beer and when we opened it the beer was sour and had to throw out 4 bottles. I like a good beer or Ale and I have never had this problem with Samuel Adams before.
I have held on to two for proof. The born on date was Feb.The batch number is C22291925 I have been their website and issued a formal complaint but have had no response. I have called today and the consumer relations person is out of the office for 2 days and will not be available untill Monday.
I have purchased the octoberfest since it was available in the first week of sept. and it was very good. But this batch now is bad. I purchased the bad beer on sept 18 2009.I would like this to be resolved.
If this issue is not resolved I am going to switch to (((competitor's name redacted))). I have tried it and it is very good.sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
This report was posted on Ripoff Report on 09/25/2009 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/boston-beer-company-INC/Boston-Massachusetts-02130/boston-beer-company-INC-Samuel-Adams-beer-I-purchased-a-six-pack-of-samuel-adams-octoberf-500492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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