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Report: #1170604

Complaint Review: Box Office Tickets - Internet

  • Submitted:
  • Updated:
  • Reported By: Cathy S — St. Louis Missouri
  • Author Not Confirmed What's this?
  • Why?
  • Box Office Tickets Internet USA

Box Office Tickets HIDES FEES and PRICES ARE HIGHER THAN OTHER TICKET COMPANIES Chicago, Illinois Internet

*Author of original report: FORGOT ONE THING

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I called looking to buy tickets for Disney on Ice.  I discussed several different seating locations in the arena, all of different price ranges.  During the conversation I asked if there was a service charge on top of the ticket price.  I was told, "No."  After choosing seats, and agreeing to the final price (which I assumed was the cost of the 4 tickets--shame on me for not adding quickly in my head while I was at work), I was shocked that my invoice had a $30.81 service charge along with a $7.50 charge to email me the tickets!  When I called to complain, the company said that when I asked about a service charge, that there was no service charge on those particular seats but that I should have asked if there was a service charge on the seats I ultimately purchased.  Really????  This company hides extra fees.  Please learn from my expensive mistake!!!

This report was posted on Ripoff Report on 08/18/2014 03:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/box-office-tickets/internet/box-office-tickets-hides-fees-and-prices-are-higher-than-other-ticket-companies-chicago-1170604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

FORGOT ONE THING

AUTHOR: Cathy S - ()

POSTED: Monday, August 18, 2014

Sorry, I forgot to add that the seats right next to mine--same day, same time, same row--were $10 a piece cheaper on Ticketmaster's website!

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