• Report: #669869

Complaint Review: box.net

  • Submitted: Thu, December 09, 2010
  • Updated: Tue, December 14, 2010

  • Reported By: Louie — lancaster California United States of America
box.net
220 Portage Ave Palo Alto, California United States of America

box.net Charged my credit card after we canceled. Palo Alto, California

*UPDATE Employee: How to Cancel a Box Account

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We had a account the box.net after many many problems with uploads we canceled our account. Our credit card is still being charged. When you call there # is just goes to music then will disconnect you. They provide a very very bad service.

This report was posted on Ripoff Report on 12/09/2010 01:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/boxnet/Palo-Alto-California-93406/boxnet-Charged-my-credit-card-after-we-canceled-Palo-Alto-California-669869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

How to Cancel a Box Account

AUTHOR: chad - (United States of America)

Box.net would never intend to continue charging a client after they have canceled their account.  Answers to frequently asked questions (including how to cancel an account online) can be found at http://support.box.net/ and our 24 hour customer support line can be reached toll-free at 1-877-729-4269 to assist our customers with their inquiries and requests.  
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