- Report: #546102
Report - Rebuttal - Arbitrate
Complaint Review: BP Motor Club
BP Motor Clubpo box 4441, carol stream il Internet, Illinois United States of America
BP Motor Club Amoco motor club Provides NO Services and delays reimbursement for up to 6 weeks Internet, Illinois
*Consumer Comment: Rip off
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BP Motor club can not or will not contract with any towing services in my area. They will ask you to find your own service to tow you and they will reimburse you up to $250 for the tow. However, they do not tell you that once you file your claim (because they could not provide the service) it will take them up to six weeks for you to receive reimbursement. In the meantime, they will happily charge your credit card your membership fees.
My car was disabled on December 11, filed my claim on December 12 and as of December 28 I phoned to see what was holding up my claim. The CSR told me they recieved it, but it would take at least another two weeks before I saw reimbursement. I asked to speak to her supervisor, was placed on hold and subsequently "disconnected".
This report was posted on Ripoff Report on 12/28/2009 08:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/BP-Motor-Club/Internet-Illinois-60197/BP-Motor-Club-Amoco-motor-club-Provides-NO-Services-and-delays-reimbursement-for-up-to-6-w-546102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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