• Report: #1162229

Complaint Review: brainbuys

  • Submitted: Tue, July 15, 2014
  • Updated: Tue, July 15, 2014

  • Reported By: rebecca — bronx New York
204 Golfview Drive, #104 monaca, Pennsylvania USA

brainbuys 3 day free trial SCAM monaca Pennsylvania

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On July 11th, 2014 I signed up for the 3 day trial. On July 13th I sent in a support ticket asking to cancel my account after reading their FAQ's. On the 15th I was charged $84.90. I called customer service confidently and foolishly thinking this was just a silly error on their part and it would be easy enough to resolve. Wrong! I spoke with a supervisor who was rude and unhelpful and refused to remove the charge even after acknowledging that I had sent the cancellation request on the 13th well before the end of the trial period. She told me all she could do was cancel the account to ensure it would not be billed again. Buyers beware. BrainBuys will rip you off.

This report was posted on Ripoff Report on 07/15/2014 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/brainbuys/monaca-Pennsylvania/brainbuys-3-day-free-trial-SCAM-monaca-Pennsylvania-1162229. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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