- Report: #1082107
Report - Rebuttal - Arbitrate
Complaint Review: Brake Master
Brake Master6055 E.Southern Ste 105. Mesa, Arizona USA
Brake Master There are no honest breaks here Mesa Arizona
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My vehicile was brought in for an oil change ad while this was going on it was brought to the attetion of the person working on my vehicle that there is a huge gas odor. The Tech reassured that he would take care of the matter. So about $115 later the gas smell was even more present and the tech claimed that it would go away in a week. This was not the case as a matter of fact. I happen to know someone personally who is well skilled in this area. who advised that there was a fuel leak. Of course this concerned me as my mother was driving the car all over and of course this could have some major fatal results. So I recalled Brake Masters and spoke with a nice man there and he said come on in and we wll take care of it. I informed him that I am purchasing the part needed to repair the vehicle and I would call back. I was able to get the part so that i wouldnt be taken for a ride when repairing the vehicle. I called Brake Masters again and asked them what they would charge for the part and the guy i got then was a complete jerk and wouldnt help me. Then I called recently to see if they would offset the cost of the wrong repair for the cost of the right repair and they refused. I took my car to someone else who had it done in a jiffy. So look out folks there was not an honest break for me dealing with these guys.
This report was posted on Ripoff Report on 09/05/2013 07:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Brake-Master/Mesa-Arizona-85206/Brake-Master-There-are-no-honest-breaks-here-Mesa-Arizona-1082107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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