- Report: #1170616
Report - Rebuttal - Arbitrate
Complaint Review: Brake Masters
Brake Masters17209 N. Cave Creek Rd. Phoenix, Arizona USA
Brake Masters #213 Be careful going here!! Phoenix Arizona
*Author of original report: Update to my first report....
*Author of original report: Brake Masters, Action pending
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Be careful going here! I knew an employee there, and I was advised by another friend to go there, though it was quite a drive for me, I decided to go there.... Very nice people! They'll charge you $60.00 for tranny oil, and another $48.00 to put it in. Which I thought was okay, and fair... UNTIL I needed a master cylinder and they charged me $350.00 for it and that included installation!! (R&R) I didn't want to embarrass my friend, so I accepted. The grand total was over $450.00!! Though the MC was new, it wasn't OEM. They charged me, $199.00 for that NON OEM part. I could buy a new non OEM MC for $30.00 including tax, and a new OEM for $200.00. I know we all need to eat, and I'm all for capitalism... BUT, this was a definite over charge. I must say, they took care of me right away and were VERY courteous! But I really feel I was overcharged by at least a hundred bucks. What's really striking, is that these guys know I'm pretty car savvy. I could have done it myself if I were in better health. Shop rates in Phoenix vary, but usually around $89.00 an hour is the average. They charged me dealer rates of $123.00 an hour. I'm all for profit, but if you know someone and he's a friend, I'm not going to rape him!! Thank you, my friend. SERIOUSLY??
This report was posted on Ripoff Report on 08/18/2014 04:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Brake-Masters/Phoenix-Arizona-85032/Brake-Masters-213-Be-careful-going-here-Phoenix-Arizona-1170616. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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