- Report: #413944
Report - Rebuttal - Arbitrate
Complaint Review: BrakePerformance.com
BrakePerformance.com8955 Oso Ave. #B Chatsworth, California U.S.A.
BrakePerformance.com Sent wrong parts and do not want to make good on it. Chatsworth, California
*Author of original report: Issue resolved. Brake performance makes GOOD!
*REBUTTAL Owner of company: BrakePerformance.com
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I ordered a set of Rotors with pads included for my vehicle. I received the correct rotors, and 3/4 of the correct pads. But 1/4 of them were incorrect. I had the vehicle already torn apart, and the mechanic was involved in the job. I had to purchase alternate pads that FIT my vehicle at an additional expense of $85.00, and pay extra to have the mechanic remove the incorrect pad set that he had already installed, and install this COMPLETE set. When I notified the company of this dilemma on their next business day, they said they would only pay me $10.00 back and send me another set of pads. I want my money back for the pads that I had to purchase to complete this job. These guys are crooks! Do not trust them. Do not buy from them. GO to someone like autopartswarehouse instead.
This report was posted on Ripoff Report on 01/19/2009 10:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/BrakePerformancecom/Chatsworth-California-91311/BrakePerformancecom-Sent-wrong-parts-and-do-not-want-to-make-good-on-it-Chatsworth-Cali-413944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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