- Report: #1124651
Report - Rebuttal - Arbitrate
Complaint Review: Brakes Plus
Brakes PlusBaseline and Hwy 287 Lafayette, Colorado USA
Brakes Plus $21.99 Oil change is actually $37 Lafayette Colorado
*Author of original report: title change
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I questioned the manager about the price. "How can you afford to offer this service (an oil change) for only $21.99. His reply, I'm sure we are losing money. I also asked him if that was the total cost, he replyed yes. When presented with the bill the price was $37.00 This included a $10 labor cost, a $3.50 shop fee and a $3 disposal fee. I feel the manager was deliberatley deceptive and did not give me a straight answer when I questioned him about the cost. I asked the guy who gave me the bill how come the oil change was not $21.99 He said it was, but the price didn't include the shop fee or disposal fee. He didn't say anything about the additinonal labor cost. I feel like my experience is analogis to buying a 99 cent burger at MacDonalds and being charger to dispose of the wrapper and paying the cook an extra dollar to cook the burger.
Bottom line, I would never return to this business for anything. They are dishonest.
This report was posted on Ripoff Report on 02/18/2014 08:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Brakes-Plus/Lafayette-Colorado-80026/Brakes-Plus-2199-Oil-change-is-actually-37-Lafayette-Colorado-1124651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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