• Report: #13752

Complaint Review: Brakes Plus

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  • Submitted: Sun, February 10, 2002
  • Updated: Tue, June 16, 2009

  • Reported By:
Brakes Plus
1236 S. Prairie Ave. Pueblo, Colorado U.S.A.

Brakes Plus is Ripping consumers off dishonest auto repair Pueblo Colorado

*Consumer Comment: we want to help???

*Consumer Comment: we want to help???

*UPDATE Employee: We want to help

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People do not go to Brakes Plus especially if you do not know anything about cars or bring someone with you who does know something about cars. Let me tell you my situation. I went to Breaks plus to get a new set of brakes instead of taking the car to the make of the car's garage like a fool. I figured that I'd save a little money if I took my car to just breaks. Big mistake! I went in they changed my breaks. I did not know anything about cars so I did not know that my car needed aluminum aloy brakes, instead of telling me Brakes Plus put the plastic good for nothing breaks on my car. They gave me a warranty of 6 mo.

About 1 mo. had passed by and my brakes were squeaking something bad. I took it back to breaks plus and they told me that the breaks were brand new and there was nothing more they could do for me but that I needed to buy additional service from them to keep the breaks properly oiled to stop them from squeaking. I did not want to purchase anymore from them so they said just to wait it out that the brakes needed to be "broke in."

So, I left and waited. About 2 months later the breaks were still squeaking. I took my car back in and they again said that I still needed to wait longer for my brakes to be worn in, in the mean time they told me to purchase a "bleeding" So I did thinking that it would help. Finally, the 6 mo "end of warranty" came and the brakes still weren't any better. I brought it in one last time and again they said the same thing to me. Suspecting something suspicious, I decided to take it to the Nissan garage since my car is a nissan and it was also where I bought it and had them inspect it. They said that Brakes Plus had put cheap breaks on my car and that I needed Aluminum Aloy breaks so that they wouldn't squeek.

I think Brakes Plus was just trying to keep me at bay until the 6 mo warrantee ended and charged me for the warranty and was dishonest in not telling me the real reason my breaks were squeaking. Now I got my breaks done right by Nissan and they do not squeek. But I will never do business with the dishonest business of Brakes Plus and am now boycotting them.

Elie
Pueblo, Colorado

This report was posted on Ripoff Report on 02/10/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Brakes-Plus/Pueblo-Colorado-81004/Brakes-Plus-is-Ripping-consumers-off-dishonest-auto-repair-Pueblo-Colorado-13752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

we want to help???

AUTHOR: Gary - (U.S.A.)

ok, if you want to help, why is it that when i took my care into brakes plus, there was no coolent or oil. I paid, what 200 dollars or something for the blue maintenance package, and 2 days later after i took it home and was driving down the street, I pulled over and still no coolent and no oil. look at all the complaints you people have, where I come from, it's called a trend!. DONT USE BRAKES PLUS-SUPER RIPOFF
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#2 Consumer Comment

we want to help???

AUTHOR: Gary - (U.S.A.)

ok, if you want to help, why is it that when i took my care into brakes plus, there was no coolent or oil. I paid, what 200 dollars or something for the blue maintenance package, and 2 days later after i took it home and was driving down the street, I pulled over and still no coolent and no oil. look at all the complaints you people have, where I come from, it's called a trend!. DONT USE BRAKES PLUS-SUPER RIPOFF
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#3 UPDATE Employee

We want to help

AUTHOR: Mike - (U.S.A.)

At this time we don't have enough information about this customer to help. We can not even confirm they were in our location without thier name. They mentioned our competitor Just Brakes at one point. Is this complaint even about our company? The customer mentioned plastic brake pads and aluminum alloy brakes - there is no such thing. Is this a joke or perhaps a slant by one of our competitors?
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