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Report: #678679

Complaint Review: Brand 1 Auto Sales - Internet Internet

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  • Reported By: Brad — Graham North Carolina United States of America
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  • Brand 1 Auto Sales 3532 lawrenceville Hwy Internet United States of America

Brand 1 Auto Sales Omar Selling Salvage Rebuilt Vehicles With Clean Carfax stating no accident history! Omar is a liar Internet

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I work for a New Ford and used car dealership! I am a sales and location specialist for new and used vehicles. I called Brand 1 Auto Sales and spoke with Omar about a 2009 Honda Accord vin#1HGCP26809A035535.. When speaking with Omar my 1st question was has this vehicle ever been in accident.. He said NO! I looked at the carfax that was associated with the car and it showed a clean clear title with no accidents. I checked it on a secondary source like carfax called "autocheck" and again it came up as not having any accidents, one owner, clear title. I called again on Saturday Jan 1st 2011 to let Omar know that I would be to Ga on Monday Jan 2 2011 to pick up the vehicle and asked him how he wanted the certified check titled because we are a dealer and are tax exempt. Again I asked has this vehicle ever been in an accident. Again i was told NO!!! I did some research on the dealership as I always do for any used vehicle that I am purchasing for resale for a customer. I seen 14 BBB complaints. 4 of the complaints stated that they had purchased vehicle with clean, clear, titles and carfax. After they had purchased the vehicle they later learned that the vehicle was salvaged, purchased from a insurance auction, rebuilt, and never sent for reinspection. I called monday Jan 3rd and confronted Omar abt what I had seen on the BBB and the internet complaints about Brand 1 Auto Sales. He said oh yea it was only one. I stated no there were 4!!! And 3 of them have not been responded to as of Jan 3rd 2011 according to the BBB... I told him I need reassurance that this vehicle has not been in an accident! This is a loyal repeat customer and I want only the best vehicle for them. So please be totally honest with me! Has this vehicle been in an accident or have salvage history! I was told by Omar again "NO!" He then offered to sign a statement that the vehicle has never been wrecked and never would appear with salvage history! The car was in mint condition and was clean and in mint condition. The only flaw was not a very noticeable one. But that the passenger front door has had some minor paint work done. I then asked again other than minor paint work to the passenger door has this vehicle every been in an accident?? He again said NO!!! I said ok. I really need to know before I make this 6 1/2 hour ride from Graham NC to Tucker GA. Again I was reassured by OMAR that the vehicle had not been in an accident and was not a salvage vehicle! Upon arriving to Brand 1 Autosales OMAR was not present. A young lady greeted me but never gave her name! She called OMAR on her cell phone and stated the guy from NC is her to pick up the accord. She told me he was at lunch and would be back in 5 minutes. I asked where was the vehicle because I did not see it on the lot. The young lady said you didnt see it?? I said NO! I asked her was he driving it to lunch?? She said NO! He might have taken it to have something done to it! I was then getting very concerned about this transaction. 10 minutes later a slim young man who too did not give me his name pulled up in the Honda Accord. I introduced myself and refered to him as Omar, Shook his hand, and proceeded to look at the vehicle. I opened the driver side front and rear door 1st and pulled the hood latch to open. I noticed the front driver seat was worn.. Not expected for a vehicle with only 26,842 miles. I then noticed the outside edge of the driver front and rear door had rust on them. And had been painted... I then opened the hood to see a SALVAGE YARD TRANSMISSION with Grease Pencil writing. I also checked the Vin# on the transmission and it did not match the vehicle!! I also noticed the radiator fan shroud cover was scratched up badly and missing retaining screws. The front grill and bumper was loose and showed signs of paintwork as well. I then went to the passenger side where I opened the door to see the carpet sticking up and the plastic covers inside the car footwells were not even attached. I touched them and they fell over!!!! I then noticed the paintwork on the inner door and the frame of the vehicle. I seen where the inner of the door to the frame had been painted and could see the weld and where the paint was running on the inside of the door. There was paint overspray on the outside of the door and the trim. The door actuator that cuts the light on and off and show that the door is closed was hanging out of its hole and was not attatched!! I then went to the back door where there were significant scratched and showed overspray from paintwork. I then looked in the inner door and seen where all the paintwork had been done and the inner door plastics as well as the side curtain air bag plastics were not attached! Then I did not see rear seatbelts and touched the rear seat cushion for the back seat and it was not attached and slid out of the opened drivers side door!!! At this time I was furious as this vehicle has been totally painted, has had significant body work, and showed signs of being a salvage repaired vehicle!! I then went to the trunk! I opened the trunk and the plastic cover that is on top the the trunk latch was not attached and fell into the trunk!! I looked and the carped for the trunk was being held with one retaining screw. All the rear speakers were removed! All the wire harnesses for the rear speakers had been cut by wire cutters of some sort. There was significant paint on the inside holes of where the speakers were suppose to be. I pulled the carped back and it show that the rear quarter panel has been replaced!.. At this time I was totally disappointed as I knew this vehicle has been in an accident! I then went to the slim young guy (as I thought it was OMAR) and asked why would you lie to me and tell me this vehicle had not been in an accident! The slim young guy stated you didnt talk to me! You talked to Mr Harris!! I said I talked to OMAR! I thought you were OMAR! He said NO! OMAR is inside! I went inside and he showed me to OMAR's office. he was on his cell phone and did not acknowlege me at all! After 3 minutes of him having a conversation I asked why in the Hell would you let me drive 6 hrs and tell me this vehicle had never been in an accident! He then got vulgar and said get out my office talking to me like that!!! I said I asked you had this vehicle ever been in an accident and you said NO!!! He said you seen the carfax and its clean!! OMAR said "the carfax is clean and shows no accidents" I said but the vehicle has been wrecked!! The interior panels are not even attached!!! You can see the welds and the paintwork!! OMAR said "I told you there was minor paintwork on the passenger side front door!!" I said its alot more than just minor paintwork!! Come outside and look at this!! OMAR said NO!!! I said I drove 6 1/2 hours and you are coming outside!! The interior panels are not even attached!! OMAR followed me outside and I showed him the inside of the door and the interior panels not being attached!! OMAR said "I told you the passenger door had minor paint work!!" I said this is alot more than minor!! The weld is showing on the inside of the door right here!! You can see the holes that were drilled right here!! OMAR said "you dont know what the f%ck you are talking about!!!" I explained to him that I had been to college for autobody repair and that I purchase vehicles from all over the U.S. and you can see where this vehicle has been major damaged and repaired! Why would you tell me this car had not been in an accident??? OMAR was silent and said "pleasae lower your voice... there are customers over there.." I then screamed "dont purchase a vehicle from here because it has probably been in an accident" OMAR said "you stupid mother f%cker!" I the showed OMAR the back door and all the paint work inside and outside the vehicle and the scratches on the door trim! OMAR again said "I told you there was some minor paintwork to the passenger door." I said this is more than minor!! The backseat is not even attached! OMAR said "it just needs to be screwed down!" I then said look in this trunk!!! All the speakers are gone!!! Look at the paintwork in the speaker holes!!! All the wire harnesses have been cut!!! Look at the carpet!! The passenger side quarter panel has been replaced!!! The plastic cover of the trunk latch is not even attached!! And you can see where the entire vehicle has been painted!!! OMAR was silent for a second and said "this wasnt attached" I said NO!!! Why would you tell me this car had not been in an accident!!! WHY??? OMAR said "I told you it had minor paintwork!!" I said this is way more than minor!! Why in the hell would you not just tell me the truth and save me a 6 1/2 hr drive!!! OMAR said "just get the f#ck off my property!" I then took the back seat out and left in on the ground! I said these are the kind of vehicle you try to sell people and say they have not been wrecked?? The transmission has a different serial number than the car!!! OMAR SAID "GET THE F%CK OFF MY PROPERTY!!" I slammed the doors to the car! OMAR said " I AM CALLING THE F%CKING POLICE YOU PIECE OF SH#T!!!" I pulled my phone out and said NO! Let me call them for you!!! I picked up my phone and started to dial! OMAR ran and grabbed the seat, threw it in the car and took off down the street!! After that I got back into the vehicle with my delivery driver and left back another 6hrs to Graham NC after being falsely led to believe a vehicle had not been in an accident and was in mint condtion! I was cursed at and treated as if i was not a customer! I was treated like I was selling a wrecked vehicle and told someone that it was not!!! All these vehicle need to be inspected by the DMV and I need to know why this vehicle is showing a clear title and no damage history when there is oviously been significant damage to this vehicle!! This dealership should be closed indefinitely due to fraud! Failure to report vehicle as being salvage and failure to disclose salvage history!! This is the 5th incident that I have read about and is all noted!! There could be more victims!! We need to stop these crooks asap!!! Please get the propper authrorities to investigate this dealership and make sure that this does not happen to anyone else!!! Imagine if I had only sent drivers and not gone myself?? Imagine if it was your brother, sister, aunt, mother, son, daughter, niece, nephew, or friend who thought that having a clean carfax meant the vehicle had not been damaged??? I also would like compensation for my time, gas, mileage, and inconvenience for this ordeal!!

This report was posted on Ripoff Report on 01/04/2011 05:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/brand-1-auto-sales/internet/brand-1-auto-sales-omar-selling-salvage-rebuilt-vehicles-with-clean-carfax-stating-no-acci-678679. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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