- Report: #728517
Report - Rebuttal - Arbitrate
Complaint Review: Brandsmart USa
Brandsmart USaStockbridge, Georgia United States of America
Brandsmart USa Warranty Rip Off and Horrible Customer Service Stockbridge, Georgia
*UPDATE Employee: BrandsMart U.S.A.
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I later found out that my neighbor had the same issue with her laptop that I did and we both bought them from Brandsmart. (Defective hardrive) This makes me leary of the products this company sells.
The warranty department is a joke. I have never seen warranty take 6 weeks to repair a product. According to them, this is the standard timeframe for repairs. After the painful 6 week wait, I wen t to pick up my laptop and was not given any information regarding the repairs to my laptop. RIDICULOULS!!!! I will never purchase anything from this company again, they are the absolute WORST!!!
This report was posted on Ripoff Report on 05/12/2011 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Brandsmart-USa/Stockbridge-Georgia-/Brandsmart-USa-Warranty-Rip-Off-and-Horrible-Customer-Service-Stockbridge-Georgia-728517. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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