- Report: #1079414
Report - Rebuttal - Arbitrate
Complaint Review: Bright House Networks
Bright House Networks10555 Moon Lake Road New Port Richey, Florida USA
Bright House Networks Deceptive Company New Port Richey Florida
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Before signing up for service I went to their website several times to see if I could uses my modem. The model number was listed as one of the modems that would work with their network. That was not true, so I ended up paying a monthly fee to rent one of their modems. After that the tech told me if I wanted Wi-FI that would be another $49 one time fee. I bought my own router. The following day I called Customer Care to tell them what had happened, I said I should not be paying a modem fee but she would not help. She was unsympathetic.
This report was posted on Ripoff Report on 08/27/2013 09:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bright-House-Networks/New-Port-Richey-Florida-34654/Bright-House-Networks-Deceptive-Company-New-Port-Richey-Florida-1079414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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