- Report: #1132431
Report - Rebuttal - Arbitrate
Complaint Review: Brighter Images
Brighter Images2433 University DR Forth Worth, Texas USA
Brighter Images Press on Veneers are a cheap plastic rip off and the company does not honor their guarantee Forth Worth Texas
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Brighter Images offers a product of Press on Veneers. These veneers are made of cheap plastic in a 3D printer. The veneers look like cheap plastic costume teeth such as you would expect from a costume novelty shop.
My experience with the company is anything but enjoyable. I received my order late after two shipments of the kits to make the teeth molds because the first shipment didn't contain all material needed to make my teeth impressions.
I received my finished product later than advertised. The end product was of cheap plastic. This is not what the advertisement leads one to believe.
The end product did not fit my teeth correctly. the veneers hurt my mouth, they are sharp enough to cut my tung and lips. They fail to seat correctly in my mouth. They fail to stay on my teeth when I speak.
They make the claim that a person can eat and drink while wearing them. My experience with this statement has failed to hold true.
I called, emailed and carried on a live chat with a number of different individuals at the company over a two month period stating my concerns and trying to have the veneers replaced to no avail.
I threatened taking the company to small claims court. They told me that there was no one there that I would be able to contact about such a matter and would not offer me any information on how to contact the company for information then they ended the call.
For $1,200 one would expect to receive a product of value, not some costume prosthetic. I do not recommend any person spend hard earned money on this product.
This report was posted on Ripoff Report on 03/21/2014 09:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Brighter-Images/Forth-Worth-Texas-76109/Brighter-Images-Press-on-Veneers-are-a-cheap-plastic-rip-off-and-the-company-does-not-hon-1132431. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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