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Report: #1137792

Complaint Review: Brightwood Referrals - Albany New York

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  • Reported By: sg — Middletown Connecticut
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  • Brightwood Referrals 67 N. Pearl St Albany, New York USA

Brightwood Referrals David SalmanKevin, customer service manager Rip-offs/scams Albany New York

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On April 4, 2014, I received an email from them stating that I was approved for an 8,000 loan. I contacted the customer service listed on the email, David Salman. He explained the approval process and since I was high risk I need to pay a 3 months deposit ($574). I looked over the contract and everything seemed okay. I signed and emailed it to him. I asked David Salman tons of questions regarding the payment information and the veracity of the information he provided to me. I was still uneasy with the idea that I had to western union the security deposit, but he assured me that when it was received- the loan proceeds would be wired to my account. On April 8, 2014, a western union money was made for $574 plus 55 fee. He called within a few minutes to changed the receiver's name because instead of waiting for 4 hours it will be two hours. I followed the directions. Six hours later, I still didn't see the deposit. I called David Salman back, he said I need to talk to the customer service manager at ext. 105 to go over the paperwork. I called and a Kevin answerd. He told me that I was high risk and that I needed insurance so I need to wire an additional $750. I explained to him that I do not have an additional $750 and in the 15 conversations that I had with David, not once did he mentioned the insurance. It seemed that they waited til I wired the money and then mention the insurance. Mr. Kevin, in his obnoxious, condescending tone, said I could go and complained to anyone I want and that they been around for 10 years. I came to them for help and I felt taking advantage of and hoodwinked. Now I am out of $629. How can they do this to people? On Manta, the CEO name is Phillip Barnes.  Do not used them horrible customer service and a rip/off

This report was posted on Ripoff Report on 04/10/2014 10:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/brightwood-referrals/albany-new-york-12207/brightwood-referrals-david-salmankevin-customer-service-manager-rip-offsscams-albany-ne-1137792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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