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Report: #1342376

Complaint Review: Brilliance New York - Irvine California

  • Submitted:
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  • Reported By: Ellie — Greenbrae California USA
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  • Brilliance New York 83 Fortune Drive Irvine, California USA

Brilliance New York ***TAKING ADVANTAGE OF DISTRESSED WOMAN ON HER WAY TO DECEASED SISTER'S MEMORIAL*** Irvine California

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My daughter and I were driving to my deceased sister's Memorial Service in Arizona, We stopped at the shopping center to pick up something we needed. As we were quickly walking through the shopping center, Fabio, a sales person for Brilliance New York handed me some samples.My daughter said she was going to continue to where she needed to go because we were in a hurry to get to Arizona.

Very skillfully and quickly Fabio rushed me to his work station. I told him that we were on our way to my deceased sister's memorial and had no time for him to show me something. He began to apply Lionesse Eye Cream under one eye. He told me this cream sold for $700 but he could offer it to me for $400 today.

He showed me the results of the cream in a mirror. The skin under the eye where he had applied looked incredibly smoother with less wrinkles. I acknowledged I could see the difference, but said I could not afford to make a purchase now.

My daughter came looking for me. She was clearly upset that Fabio was pressuring me. She toldl him that I could not afford this product because I am going through a divorce. She also told him we were in a hurry to get back on the road.

Fabio offered to give my daughter a gift. He took us up to the front desk. He offered to reduce the eye cream to $300. I still said I could not afford it. I could not understand everything Fabio was saying because he had a heavy accent. I thought he was getting my information so he could send me an offer in the future.

Before I knew it, Fabio had sold me the product for $300. He said he was helping me by opening the product before I left.

My daughter was so angry. She told me it was all a scam. She said that the improved look under my eye was only temporary. She said we needed to get on the road and told me to look online to see what the reviews were on this product.

Just like she said, I read that the improved look of the skin is only temporary. I also figured out why Fabio helped me by opening the product. The return policy on the receipt states that they will accept returns for unopened products.

I was already distraught because of the death of my sister. Then after this happened to me, I felt so foolish for letting this obviously trained aggressive salesperson with no conscience take advantage of me.

 

 

This report was posted on Ripoff Report on 12/09/2016 08:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/brilliance-new-york/irvine-california-92618/brilliance-new-york-taking-advantage-of-distressed-woman-on-her-way-to-deceased-sister-1342376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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