- Report: #1168742
Report - Rebuttal - Arbitrate
Complaint Review: Brother International
Brother International200 Crossing Blvd. Bridgewater,, New Jersey USA
Brother International Brother International Free support is not free...bait and switch Bridgewater, New Jersey
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Brother printer products should be avoided. My 4 month old brother printer did not respond to Wi-Fi command. I called Brother Printer tech support, which is supposed to be free, and was told I had too many old programs and junk files to get me reconnected to the wireless for my printer. The tech wanted $200 to fix my computer.
I know this is not true because I contacted my internet provider and in 15 minutes my printer was back on line.
Brother printer support rates a Big F from me. This is definitely bait and switch and false advertising.
This report was posted on Ripoff Report on 08/10/2014 12:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Brother-International/Bridgewater-New-Jersey-08807-0911/Brother-International-Brother-International-Free-support-is-not-freebait-and-switch-Br-1168742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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