• Report: #1168742

Complaint Review: Brother International

  • Submitted: Sun, August 10, 2014
  • Updated: Sun, August 10, 2014

  • Reported By: SaintJohn — Biloxi Mississippi
Brother International
200 Crossing Blvd. Bridgewater,, New Jersey USA

Brother International Brother International Free support is not free...bait and switch Bridgewater, New Jersey

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          Brother printer products should be avoided.  My 4 month old brother printer did not respond to Wi-Fi command.   I called Brother Printer tech support, which is supposed to be free, and was told I had too many old programs and junk files to get me reconnected to the wireless for my printer.  The tech wanted $200 to fix my computer.

   I know this is not true because I contacted my internet provider and in 15 minutes my printer was back on line. 

    Brother printer support rates a Big F from me.  This is definitely bait and switch and false advertising.

 


This report was posted on Ripoff Report on 08/10/2014 12:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Brother-International/Bridgewater-New-Jersey-08807-0911/Brother-International-Brother-International-Free-support-is-not-freebait-and-switch-Br-1168742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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