Complaint Review: BROTHER-USA, Brother Printers, Color Inkjet All-in-One - Bridgewater New Jersey
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- Author Confirmed
- BROTHER-USA, Brother Printers, Color Inkjet All-in-One 100 Somerset Corporate Blvd, Bridgewater, New Jersey U.S.A.
- Phone: 908-1-908-704-1700
- Web:
- Category: Computer Fraud
BROTHER-USA, Brother Printers, Color Inkjet All-in-One How they're defrauding thousands of customers Bridgewater, New Jersey
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One year ago I bought a Brother-USA Color Inkjet All-in-One, multi-function printer,fax,scanner. I used the machine maybe 10 times as I work in an office where I am allowed to print, fax and scan whatever I want. Now, the machine got connected automatically to a distant Brother fax center and is ringing constantly without receiving any faxes neither be connected to a phone line. The display is showing foreign language and cannot be turned on/off.When I tried to uninstall/re-install the driver, the installation yields and doesnt go forward after instructions "to connect the USB".
I have a brand new PC.
When I contacted Brother-USA they instructed me to go to a service center and pay for the repair. I dont know if the machine needs repair as is ringing constantly.
I contacted the repair center and they're charging $60 per hour. Will cost me more than to buy a new machine.
This is a clear rip-off and fraud.
Mira
burbank, California
U.S.A.
This report was posted on Ripoff Report on 06/15/2009 11:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/brother-usa-brother-printers-color-inkjet-all-in-one/bridgewater-new-jersey-08807-0911/brother-usa-brother-printers-color-inkjet-all-in-one-how-theyre-defrauding-thousands-of-461718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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