• Report: #1066745

Complaint Review: BROUGHAM TRAILER SALES

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  • Submitted: Sat, July 13, 2013
  • Updated: Sat, July 13, 2013

  • Reported By: MARIO D. — TORONTO Ontario
BROUGHAM TRAILER SALES
1689 Hwy 7 PICKERING, Ontario Canada

BROUGHAM TRAILER SALES DAVE VANCE, JIMMY AND THEIRS ALLIANCES AFTER I BOUGHT A TRAILER AND PAID IN FULL, THEY PROMISED TO SEND THE OWNERSHIP TO ME, BECAUSE THEY DID NOT HAVE ALL PAPER WORK FOR TRANSFER THE PLATES, THEY NEVER SENT PICKERING Ontario

*Author of original report: Nothing to do with me this, Regina is one person, and I am another person

*REBUTTAL Owner of company: Customer is not correct in what happened with purchase and payment

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After buying a trailer from this company and paid in full, I came to pick it up on the date schedueled, Manager DAve Vance, said for three times to me that the trailer had warranty for no leaks, and he did not have the ownership prepared since he was too busy, but will send it to me as soon as he could.

Until now, no ownership received, the trailer was found not to be as he promissed, but one big hole in the celling which reflect in a unexpected expense of 1600.00 for the damage, and now im stuck with the trailer because i cant resale or trade for a new one, because they dont want to send to me my ownership, they are trying to get more money from me, saying that my fiance owes them money, but i have nothing to do with it, but they do owe me my ownership and 1600 dollars for the damage costs.


This report was posted on Ripoff Report on 07/13/2013 10:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/BROUGHAM-TRAILER-SALES/PICKERING-Ontario-L0H-1A0/BROUGHAM-TRAILER-SALES-DAVE-VANCE-JIMMY-AND-THEIRS-ALLIANCES-AFTER-I-BOUGHT-A-TRAILER-AN-1066745. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Nothing to do with me this, Regina is one person, and I am another person

AUTHOR: MARIO D. - ()

Whatever Regina owes this company has nothing to do with my deal with you, so what I am asking is for my ownership, thats all, plus the money I paid for the roof partial replacement, and one thing youre saying is not true, is a phone call about the problem in the roof, which was exactly in the same week we got the trailer from your dealer. I can asure you that i have picures, and date taken, when i found the problem in the trailer.

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#2 REBUTTAL Owner of company

Customer is not correct in what happened with purchase and payment

AUTHOR: D. BOYLAN - ()

Unfortunately this customer is being far from honest. Regina purchased a trailer from me on a payment plan and was clear she did not want her husband to know about it. On her way to pick up the trailer she unfortunately got a flat tire. I closed the dealership and drove to give her a hand. I was unable to change the tire for her so I called a tow company and had the vehicle towed to my dealership. I then paid for the tow truck because she did not have the funds to do so. She picked up the trailer and shortly afterwards the cheques started to bounce repeatedly. She was full of promises but never came through with them. I then visited her home on numerous occasions to only see her looking at me through the window but would not answer the door to speak with me. Unfortunately I was forced to repossess the trailer for lack of payment of failure of intent to pay. Months later after speaking with her I agreed to sell her a different trailer and use her previous partial payment as a deposit. Once coming to pick up the unit they wanted some additional accessories installed but did not have the appropriate funds. We installed these accessories with promises to pay within 2 weeks. Approximately 4 weeks later I received a call that the trailer needed some repairs and I mentioned that I was willing to do such repairs once the initial outstanding balance was paid. Well I am still waiting apparently patiently. She owes us for an air conditioner plus installation, plus a parking ticket (company plate was still on first trailer), a 407 bill (because she had company plate on when she used the 407), plus the towing bill for her truck. Our company policy is that the ownership is registered and given to our customers when the trailer and any other expenses are fully paid for. Regina still owes us money for the above expenses. She was offered repairs on her trailer but did not come up with the funds.

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