- Report: #1075611
Report - Rebuttal - Arbitrate
Complaint Review: Browns Auto
Browns Auto2411 w adobe dr Phoenix, Arizona USA
Browns Auto Ripped me off for over $500.00 Phoenix Arizona
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Ken from Browns auto was supposed to replace the rack and pinion in our car. We Paid them $540.00 in cash. He will only accept cash and had a hard time getting a receipt from him. After he was supposed to have fixed it we took it home, still had the same problem. We took it back and repeated this 2 more times. At one point we took it to another mechanic and found that he did not replace the rack and pinion. He did nothing. He refused our phone calls requesting him to do the work. I left countless messages and finally he started text messaging but gave reasons as to why he could not fix the car. He was sick, his friend was sick, his friend was out of town and so on. We finally took the car somewhere else after 3 weeks. Don't use this company if you want your car fixed.
This report was posted on Ripoff Report on 08/13/2013 06:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Browns-Auto/Phoenix-Arizona-85027/Browns-Auto-Ripped-me-off-for-over-50000-Phoenix-Arizona-1075611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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