- Report: #1074350
Report - Rebuttal - Arbitrate
Complaint Review: Brown's Energy Services LLC
Brown's Energy Services LLC9 Sommers Lane Staten Island, New York USA
Brown's Energy Services LLC AKA Brown's Fuel Services Ripoff, contract shyster, energy bill altering ESCO Staten Island New York
*REBUTTAL Owner of company: Remove Complaint
*Author of original report: Problem was salesman, not company
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This company is an ESCO, and, like many others in the de-regulated New York City market, they send solicitors door to door to pester people to sign up for their service. They promise a lower rate for electricity supply than the variable market rate normally provided by ConEdison.
One day, a young man approached me as I was exiting my apartment (he wouldn't let me pass him in the narrow hallway without listening to his pitch...should have been a sign that it was a scam, but I was in a good mood that day and wanted to barrage him with questions about energy, which he obligingly answered). He told me explicitly that he was offering to sign me up for a fixed rate of $0.105/kWh (which is roughly the same as average of the variable rate provided by ConEd). When I received my first bill, the rate exceeded $0.15/kWh. I was also told explicitly that by signing with their ESCO, I would be eliminating from my electic bill various other small charges related to supply and delivery. Upon comparing prior bills and current, no such charges were eliminated or even reduced.
This company cons people into signing contracts for more expensive energy supply than they already have, and offers nothing in return - not higher quality energy, or more socially or environmentally friendly energy - just hassle.
This report was posted on Ripoff Report on 08/08/2013 10:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Browns-Energy-Services-LLC/Staten-Island-New-York-10314/Browns-Energy-Services-LLC-AKA-Browns-Fuel-Services-Ripoff-contract-shyster-energy-bi-1074350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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