- Report: #971488
Report - Rebuttal - Arbitrate
Complaint Review: browsery antinques
browsery antinques51 N 3rd st stroudsburg, Pennsylvania United States of America
browsery antinques donna delveccio, time treasures, carol shaefer Where's my money, Where's my stuff, Excuse after Excuse after Excuse...They RIPPED Me Off! stroudsburg, Pennsylvania
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I asked all questions I could think of......Some included "what if something doesn't sell" to which I was told I could come pick up or leave for the following months' auction...My other question was "about reserves and do they offer than option".....I was told "Yes" and put reserves on some items......I asked "How and when do I get paid".......I was told I would receive a check when my items were paid for.
Each time I went in there to look around, I saw several bids on many of my items, including the items that had reserves on, over $100 each on several......I thought "How Great!".
At the beginning of June when I went to collect my money, I was told not everyone paid yet and that almost everything sold/ that I could take the few peices that didn't sell. I took the few lamps back with me.
I made sure they have my correct phone number and address as they said they'd send me a check.
I asked when should I come back (50 miles roundtrip, each time) and was told to come back in a few weeks..I did just that, asked for and received a copy of both pages of all my inventory left there and was told they can't find the Items Sold List. They said I'd have to come back.
Again, I checked to see that they had my phone number and address so they could call me when they straighten their mess out.
The next time I returned, I was told they didn't know how to use the computer and I'd have to come back when the computer person was there to look up my records...
I asked them to make sure they had my phone number and address, they said they did and would contact me.
The next time I went in, I was told noone was there to help me at the moment, can I come back. I said this is getting rediculous and to call me. They had my phone number and address.
Again, I went in, they said I needed my inventory sheets before they would pay me. One week later, I brought my two pages of 32 items...They said they found my records of two items. Yes, I said TWO items...
One week later, I brought them my two pages of 32 items...Carol Shaefer printed out a page showing only 20 items, 14 sold. I asked where my items were, what happened to the reserve priced and sold items, etc and where's my money? Carol Shaefer hands me $150 cash....
WHERE ARE ALL MY OTHER 12 ITEMS???
Her and her sidekicks comments were that they sent me a check and that was why I had 'white' copies...I said "Absolutely NOT". I have received nothing! Just continual stalling excuses.
Carol Shaefers responses were that Anthony ripped her off, "screwed her", she doesn't know where my items are, she's very sorry and that I should get a lawyer to take her to court...
This report was posted on Ripoff Report on 11/19/2012 03:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/browsery-antinques/stroudsburg-Pennsylvania-16360/browsery-antinques-donna-delveccio-time-treasures-carol-shaefer-Wheres-my-money-Where-971488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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