- Report: #1075363
Report - Rebuttal - Arbitrate
Complaint Review: Budget Golf
Budget Golf1508 Essington Rd. Joliet, IL 60435 Joliet, Illinois USA
Budget Golf www.budgetgolf.com Their mistake but the customer pays the price Joliet Illinois
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www.budgetgolf.com is a company that will advertise one price and then try to stick you with another! I had purchased some golf shoes from their site. 2 days later after they had processed my payment and sent me a confirmation number, they called. They informed me that they would not honor the price advertised on their website because it was a mistake. They wanted over $100 more for the shoes than previously advertised. Their solution to fix the problem was giving me a 10% discount. I told them that this was not a suitable solution. I wanted the shoes shipped to me at the advertised price. Any reputable company would stand behind their price whether it was a mistake or not. They refused to honor the advertised price. I had purchased other golf apparel from this company before with no problem. The true measure of a company's dedication to customer service isn't when everything is going smooth. It's when a hickup occurs and they fix it. I will do business with companies that put customers first. Obviously Budget Golf is not one of those companies.
This report was posted on Ripoff Report on 08/13/2013 07:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Budget-Golf/Joliet-Illinois-60435/Budget-Golf-wwwbudgetgolfcom-Their-mistake-but-the-customer-pays-the-price-Joliet-Illin-1075363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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