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Report: #483940

Complaint Review: Budget Rental Car - Providence Rhode Island

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  • Reported By: Pissed Off — Fall River Massachusetts USA
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  • Budget Rental Car 17 Eddy Street Providence, Rhode Island United States of America

Budget Rental Car Budget Rental Truck OVERCHARGED ON MY RENTAL Cincinnati, Ohio

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I recently rented a car to to escape an abusive relationship with my husband. From Ohio to Massachusetts was my new route, and when I just checked my account history, BUDGET decided that they would charge me $357 instead of the $235 that I was quoted!!!!

I am very outdone and upset that I can't even speak to anyone at this time, as the office in Providence (where I dropped the one way rental off) is closed, and the barely able to speak English customer service associates, told me that I would have to call back on Monday to speak with the credit department.

What pisses me off about the situation is, that I was told that I would only be charged the $235, but today when I received my automatic update from my bank, my account was charged $357.

Who in their right mind would do a thing like this??? If it was $10 I wouldn't even care, but over a hundred!!!! It's like they charged me for a new day and I turned it in when I was supposed to... is it my fault that they were helping someone else when I was at the desk making my time as dropping off the car 12:15pm instead of 12:00????

I'm so ticked off with Buget, they will NEVER get ANOTHER brown penny out of my pocket and I will tell everyone that I know or that will listen not to go there to get their rentals.

The car was on a full tank of gas, cleaned out, and on time..... WHY did I get charged an extra $100???

This report was posted on Ripoff Report on 08/22/2009 02:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/budget-rental-car/providence-rhode-island-/budget-rental-car-budget-rental-truck-overcharged-on-my-rental-cincinnati-ohio-483940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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