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Report: #1254777

Complaint Review: Bullets.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Mikes — Clearwatere Florida USA
  • Author Confirmed What's this?
  • Why?
  • Bullets.com Internet USA

Bullets.com is a division of Grizzly Industrial Deceptive Advertsing and Bait and Switch Practices Internet

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Bullets.com is a division of Grizzly Industrial. Bullets.com on 8/23 advertised Federal 22 lr ammo @ $20.95, I ordered 3 boxes plus shipping, total came to $72.80. I accepted the terms of the contact and in fact purchased the items. I received order confirmation which states” Please retain this email as your proof of purchase.” The next day I opened my email and received notice of cancellation stating there was no inventory and no back orders were allowed. I did not order a back order item, I ordered an item that was in stock per their website. I even stayed on the website, as i calling some other folks I know. This offer was still active and on line some 20 minutes after I placed my order. I immediately contacted Customer Service, no one had authority to resolve, refused to provide contact info. I emailed Bullets.com 2x without resolution. They told me to place a new order for another item, which was of course more money. This is a simple bait and switch racket. I requested that they kindly provide me with an equivalent product @ the same price I paid for the Items ordered. They refused. They stated that there system is slow and merchandise is sold out but still listed as available. I am not responsible for their systems. Selling bullets is their business, and it is totally unacceptable that these situations continue to be advertising issues where you do not fulfill orders at the price advertised. I had the same poor experience with this company a year ago...so you have not corrected or changed this deceptive practice. i am a senior on a fixed income living in Florida. I do not appreciate being bilked and being taken advantage of.

Bullets.com’s defense is “Since you were never charged for this item, management has decided it is not practical for us to provide you any discounts on other products. This item was never actually purchased by you (a purchase is not complete until payment has been taken from your account) and as such, you are not eligible for any form of compensation.” Selling bullets is there business, and it is totally unacceptable that these situations continue to be advertising issues where you do not fulfill orders at the price advertised. I had the same poor experience with your company a year ago...so you have not corrected or changed this deceptive practice. Kindly get me the items ordered at the agreed upon price as advertised.

Claim filed against Bullets.com with the BBB.  As documented on this site, Bullets.com has been ripping off customers for over a year using the same deceptive tactics.  They lied on there responce to the BBB that they fixed the problem.  

 

This report was posted on Ripoff Report on 09/14/2015 10:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bulletscom/internet/bulletscom-is-a-division-of-grizzly-industrial-deceptive-advertsing-and-bait-and-switch-1254777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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