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Report: #1192656

Complaint Review: Burberry outlet - Internet

  • Submitted:
  • Updated:
  • Reported By: Sheiweesh — Worcester Massachusetts
  • Author Confirmed What's this?
  • Why?
  • Burberry outlet Internet USA

Burberry outlet, Lin Yihan Their website advertises the sale of Burberry merchandise. I purchased a Burberry scarf and they sent me a fake and won't respond to my emails. Internet

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The following site, BURBERRY-OUTLETONLINE.IN.NET, is a fraudulent website. They lure customers in to purchase authentic Burberry merchandise only to deliver fake merchandise. I purchased an item from them that is advertised as authentic Burberry products only to receive a fake. I attempted to contact them several times, but they responded only once to enquire about the problem I'm reporting. Once they found out that I wanted to return the fake and requested a refund, they stopped communicating with me. I contacted the Burberry company and they confirmed that this is not an authorized reseller of Burberry products. I filed a report with ic3.gov and hope to shut them down so they don't steal from others like they did from me. Don't waste your money. I hope that you would consider shutting them down by spreading the word. Here's the communication to them from me following their only response.
 
I did receive a scarf but it is not what I ordered. The scarf I received is the same color but it is not a Burberry scarf that I ordered. See images attached. Please advise on full refund and return process. 

Here's their ignorant response:

On Nov 25, 2014, at 4:22 AM, Yihan Lin <goodsarrival@hotmail.com> wrote:

Dear my friend,

Thanks for your email. 

We are sorry to hear that. What is wrong with your parcel? 

Please take photos about this problem on the items and parcel. And describe the issue clearly, so that we can process your problem effectively.

Looking forward to your earlier reply.  

Have a nice day!

Any order in the future, we will give you more discount.

We are pleasure to service for you at any time.

Thanks @Best Regards!

Yours sincerely,

Customer Service Department

This report was posted on Ripoff Report on 12/02/2014 07:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/burberry-outlet/internet/burberry-outlet-lin-yihan-their-website-advertises-the-sale-of-burberry-merchandise-i-p-1192656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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