- Report: #1093985
Report - Rebuttal - Arbitrate
Complaint Review: Business Yellow Pages
Business Yellow Pages6750 N. Andrews Ave., Suite 200 Fort Lauderdale, Florida USA
Business Yellow Pages Inc HARRASSMENT & COLLECTION ATTEMPTS FOR FALSE CLAIM Fort Lauderdale Florida
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
On 10/10/13, we received a call from Alyssa Clark claiming to call from a collection agency to collect a past due bill on behalf of Business Yellow Pages. She said it was a past due invoice for online business advertising. Alyssa played a recording of a phone conversation with one of my co-workers which was supposed to be verbal agreement to this purchase. The conversation was pieced, I could hear the irritation in my coworker’s voice, and the flow of the conversation didn’t make sense. I asked Alyssa to fax a copy of the invoice so I could check further into her claim.
Alyssa faxed a past due invoice for a "priority online business listing" in the amount of $649.99 plus interest charges for 3 months non-payment and administrative fees for a total due of $719.68. I spoke with my coworker and we pulled our advertising file to check for any supporting documentation. We found my coworker’s original note from the conversation on 6/10/13 at 11:00 a.m. where she declined the service and requested a cancellation number. The cancellation number my coworker was given is the invoice number on the past due invoice faxed from Alyssa.
Our common practice for advertising is to receive a copy of the proposed advertisement in advance. Once approved, we put our agreement in writing, including pricing and dates of service. We do not have a proposed advertisement. We do not have agreed upon pricing. We do not have a contract term for the services. We have a handwritten note with a cancellation number (which was conveniently not included in the recorded conversation).
I contacted this company twice via the email listed on their invoice and requested a copy of the listing, as well as the pricing agreement and term. I have yet to receive a response to my emails; however, they do continue to harass us by phone and faxed invoices which, of course, include additional interest charges.
This report was posted on Ripoff Report on 10/23/2013 07:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Business-Yellow-Pages/Fort-Lauderdale-Florida-33309/Business-Yellow-Pages-Inc-HARRASSMENT-COLLECTION-ATTEMPTS-FOR-FALSE-CLAIM-Fort-Lauderda-1093985. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.