- Report: #1090630
Report - Rebuttal - Arbitrate
Complaint Review: Business Yellow Pages
Business Yellow Pages6750 N Andrews Ave. Suite 200 Ft Lauderdale, Florida USA
Business Yellow Pages Phone scam on a receptionist whom they tricked into authorizing an invoice Ft Lauderdale Florida
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I received a faxed copy of an invoice for the Business Yellow Pages, whom we've never done business with. I then called and told them we were not interested and that I did not appreciate them sending such a fax, that we are on a do not call non-business solicitation list.
Julie Bell ext. 413 told me that someone at my business phone authorized this transaction back in July and proceeded to play a recorded message of a young girl that temporarily worked for me this summer. Clearly she was tricked into answering questions thinking this was a LEGITIMATE business and clearly this is not. Julie (aka the customer service rep) argued with me and told me I am obligated to pay this invoice and there is nothing she can do.
I asked to speak to a supervisor and she hung up on me. I called back and asked for a manager and got JULIE again. She refused to do anything and now I will take my precious time and handle this matter myself....all over the internet!!
This report was posted on Ripoff Report on 10/09/2013 09:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Business-Yellow-Pages/Ft-Lauderdale-Florida-33309/Business-Yellow-Pages-Phone-scam-on-a-receptionist-whom-they-tricked-into-authorizing-an-1090630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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