- Report: #1057490
Report - Rebuttal - Arbitrate
Complaint Review: buydig.com
buydig.com80 Carter Drive Edison, New Jersey USA
buydig.com buydig.com do not want to return broken item, Bell&Howell company also do not want to Edison New Jersey
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I bought on buydig.com Bell&Howell Flash light for Canon Camera (serial: Z1080AFZ-C), but it never worked properly. The lady on their Customer service told me that I can not return this broken item to them and I should return that Flash to Bell&Howell Comanpy!
So I tried to contact the company Bell&Howell, but they also do not want to replace or refund this item... They told me that they are EPSON company and they bought in past from Bell&Howell just few products, but NOT flashes. I asked them to contact where I can return it, but they recommend me to return it to store where I originally bought it.
So I called to buydig.com again back, lady gave me contact to some firstname.lastname@example.org But he never replay to me. I do not know what to do... But I am sure I will never buy anything at this store.
This report was posted on Ripoff Report on 06/08/2013 09:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/buydigcom/Edison-New-Jersey-08817/buydigcom-buydigcom-do-not-want-to-return-broken-item-BellHowell-company-also-do-not-1057490. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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